Policies

 

Shipping Details

Each item is made to order.  Please allow 2-4 weeks from purchase date for your order to be shipped

We ship out using First Class USPS Delivery (uninsured)

Shipping is a flat rate of $8.95

Signature is required upon delivery.  We are not responsible for lost or stolen items if delivery is confirmed

You will be provided with a tracking number via email when your order has been shipped

Jala Vayu Jewelry ships to all 50 United States.

 

Returns/Exchanges

All sales are final

If you have an issue with your order or would like to inquire about an exchange, please contact info@jalavayujewelry.com

 

Packaging Details

We package our items in custom boxes to best fit the length and size of the your item

All boxes are lined with tissue paper for protection and any items containing crystals are wrapped individually

If you receive a damaged item, please contact us immediately at info@jalavayujewelry.com with a description and picture of the damage